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Privacy Policy

Last Updated: October 27, 2025

 

This Privacy Policy explains how QUALITY FUNCTION DEVELOPMENT AND MANAGEMENT, LLC (“we,” “us,” or “our”) collects, uses, and protects personal information when you visit or use www.quality-function.com (the “Site”). We are committed to compliance with applicable privacy laws, including U.S. privacy requirements, the California Consumer Privacy Act (CCPA/CPRA), and the EU/UK General Data Protection Regulation (GDPR), where applicable.

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1. Information We Collect

We currently do not actively collect personal information through this Site. However, we may enable future features such as contact forms, newsletter subscription, account registration, or analytics tools. If these features are enabled, we may collect:

  • Personal identifiers (name, email, phone number, company name)

  • Communication data (messages submitted through forms or email)

  • Technical data (IP address, browser type, device type, pages visited, referring URL)

  • Usage data (time on site, navigation patterns, interaction data)

We do not knowingly collect sensitive personal information.

 

2. Cookies and Tracking Technologies

We do not currently use cookies or third-party tracking tools. If we enable them in the future, we will:

  • Notify users via a Cookie Banner

  • Provide options to accept, reject, or manage cookie preferences

  • Comply with GDPR, CCPA/CPRA, and other applicable regulations

Types of cookies that may be added in the future:

  • Essential/functional cookies

  • Performance cookies (e.g. analytics)

  • Advertising cookies (if applicable)

 

3. How We Use Information (If Collected)

If data collection begins in the future, we may use personal information to:

  • Operate, maintain, and improve the Site

  • Respond to inquiries or support requests

  • Communicate administrative updates

  • Analyze site usage and performance

  • Protect the Site against fraud or misuse

  • Comply with legal obligations

We will not sell or rent personal information.

 

4. Legal Bases for Processing (GDPR – EU/UK Visitors)

If you are located in the European Economic Area (EEA) or United Kingdom (UK), our processing of your personal information may be based on:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

 

5. Sharing of Information

We do not sell personal data. If data collection begins in the future, we may share personal information with:

  • Service providers (e.g. website hosting, IT, analytics)

  • Legal or government authorities, if required by law

  • Successor entities in a merger, acquisition, or restructuring

 

6. Your Privacy Rights

Depending on your location, you may have the following rights:
CCPA/CPRA (California Residents):

  • Right to know what data is collected and why

  • Right to request deletion of personal data

  • Right to opt out of data sharing

  • Right to non-discrimination for privacy choices
    GDPR (EU/UK Residents):

  • Right of access, correction, and deletion

  • Right to data portability

  • Right to restrict or object to processing

  • Right to withdraw consent

To exercise privacy rights, email info@quality-function.com.

 

7. Data Retention

If we collect personal data in the future, we will retain it only as long as necessary for business, legal, or security purposes.

 

8. Data Security

We use commercially reasonable administrative, technical, and organizational safeguards. However, no data transmission over the internet can be guaranteed as 100% secure.

 

9. International Data Transfers

If you access the Site from outside the United States, your data may be transferred to and processed in the United States. For EU/UK users, we rely on approved safeguards such as Standard Contractual Clauses, if applicable.

 

10. Children’s Privacy

The Site is not directed to or intended for children under 13. We do not knowingly collect children’s data.

 

11. Do Not Track Signals

Our Site does not currently respond to Do Not Track (DNT) signals.

 

12. Changes to This Policy

We may update this Privacy Policy at any time. The revised version will be posted on this page with an updated “Last Updated” date.

 

13. Contact Us

For privacy inquiries, data requests, or questions about this policy:
Email: info@quality-function.com
Company: QUALITY FUNCTION DEVELOPMENT AND MANAGEMENT, LLC
Contact Method: Email only (no mailing address available)

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